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Home Finding Support Administrator

About Bedspace

We are Bedspace. Our mission is simple - to transform the lives of the people we care for and support. Our team of 300+ people work to provide housing and support packages to our supported children, young people leaving care, adults in social care and homeless families and individuals. In 2024, we celebrated our 25th anniversary, during 25 years of Bedspace we’ve supported over 24,000 people to transform their lives.

About the Role

We’re looking for a Home Finding Support Administrator to join our Business Development team. In this role, you’ll provide a high-quality, customer-focused administrative service to support our Home Finding and Business Development operations. You’ll play a key part in ensuring that our service is responsive to both internal and external needs.

This is a hybrid position, offering flexibility between working at our Head Office and remotely. You’ll work closely with the Home Finding Lead and Director of Business Development, helping us to deliver exceptional service while staying on top of the administrative and operational aspects of the team.

About You

You’ll be organised, detail-oriented, and ready to handle multiple tasks at once. You’ll be the kind of person who thrives in a fast-paced environment, able to stay on top of administrative duties while supporting the wider team. You’ll also bring your communication and customer service skills to the forefront, dealing professionally with external agencies and clients. A driver’s licence would be a bonus, as some travel between offices may be required.

Key Responsibilities:

• Provide specialist administrative support to the Home Finding and Business Development teams.
• Assist with monitoring inboxes, responding to enquiries, and maintaining accurate records.
• Collate and manage performance data, ensuring reports and records are up to date.
• Deal efficiently with enquiries from Local Authorities and external agencies.
• Support the input and management of information in our database and other monitoring systems.
• Help with referrals from Local Authorities as needed and contribute to process improvements.

Requirements:

Essential:

• Experience in an administrative role.
• Ability to work under pressure and adapt to changing circumstances.
• Strong communication skills and a methodical approach.
• Advanced customer service skills.
• Proficiency in Microsoft Office and a keen eye for detail.

Desirable:

• NVQ Level 3 in Administration or similar.
• Experience in a similar industry.
• Full UK driving licence.

If you want to be part of a team that’s making a real difference, we’d love to hear from you! Apply today and help us continue transforming lives.

This is a permanent role, offering a salary of £27,739.47 per annum, based at our Head Office in Manchester with home working and some travel between our other offices in Liverpool, Preston and Leeds. Working 37.5 hours per week Monday - Friday. Join us and make a difference in the lives of the people we support, whilst leading a dedicated team to continuously improve and succeed!

Please note should you be successful your offer is subject to receipt of satisfactory references, a DBS check and verification of your identity and right to work. This is part of our Safer Recruitment policy and commitment to Safeguarding our service users.

At present Bedspace is unable to provide sponsorships.